Beck/Arnley's commitment to quality continues - - Aftermarket Business - Wholesaler, retailer automotive parts

Distribution

Beck/Arnley's commitment to quality continues

Source: Aftermarket Business

Beck/Arnley has made some changes over the years, but a few things — like their core values — have not changed.

The most recognized name among technicians, based off of the results of three studies — Beck/Arnley works hard to stay successful. One thing that sets them apart is application-specific sourcing instead of category or price sourcing, says Max Dull, Beck/Arnley vice president and general manager.

"We are not looking for the cheapest source. Our goal is to find the best part for a vehicle year, a model, an application," Dull says. To help meet their goal, the company invests in samples and does extensive research before committing to a part, he says.

"Many companies say they match OE quality. When we say we match OE, I can show you how," he says. "If we reject a supplier, I can tell you why. We back everything up with samples."

Beck/Arnley also continues with product enhancements. "I think it is a culture to think about the technician. We package items together to make it easier for technicians to do their job while cutting labor time and costs," Dull says. "I don't know anyone else out there doing that."

The company is also focused on reducing comebacks by offering added information and parts in their packaging to improve customer satisfaction and technician knowledge.

A company based on traditional values, Beck/Arnley also honors the traditional distribution model, only selling to warehouse distributors.

Beck/Arnley's continued stability and success has allowed the company to focus on its future by investing in more coverage, more inventory and high-quality employees, Dull says.

"Don't come to us looking for a cheap product," he says. "We'll chase products all over the world to make sure we have the best."

post a comment
Your email address will NOT be published.
appears with your comment
read our privacy policy
Note: does not support HTML
All comments submitted are subject to review, and may be delayed before posting. We reserve the right not to post comments.
Survey
How do you utilize social networking sites?
To disperse company information and marketing
To gather company information and marketing
To interact and converse with other industry participants
To recruit new customers
Other
I do not utilize social networking
To disperse company information and marketing
25%
To gather company information and marketing
13%
To interact and converse with other industry participants
13%
To recruit new customers
13%
Other
0%
I do not utilize social networking
38%
View Results
Thank you for sharing your opinion with Aftermarket Business!
E-News envelope

Check the e-newsletter(s) you would like to receive.

Rollover each title for information.

Distribution - Anyone interested in auto parts distribution issues will enhance their business by subscribing to The Edge from Aftermarket Business. Published every Tuesday and Friday.
Collision Repair - ABRN's e-newsletter, E-Pillar, provides up-to-date news, innovative products, technical discussions and shop management features designed to enhance your business. Published every Tuesday and Friday.
Service Repair - Sign up today and Motor Age's The Scoop will become a handy resource for your business. Benefiting auto technicians, this e-newsletter provides the latest news and analysis, technical automotive service information and business management tips. Published every Monday and Thursday.
Certified Technician - Professional automotive technicians and parts distributors seeking aftermarket products should sign up for the Certified Technician e-newsletter. This is your source for information about the latest tools, equipment and parts that can help you better service your customers. Published every Monday and Thursday.

Source: Aftermarket Business,
Click here