Feature Articles - Aftermarket Business - Wholesaler, retailer automotive parts
Survey
How do you use April's Car Care Month?
I offer vehicle inspections at my shop.
I am a distributor and I encourage increased sale of vehicle maintenance parts.
I hang Car Car Month signage and have pamphlets available to customers.
I host lane-check events or Car Care Fairs.
Other
I do nothing for Car Care Month.
I offer vehicle inspections at my shop.
13%
I am a distributor and I encourage increased sale of vehicle maintenance parts.
21%
I hang Car Car Month signage and have pamphlets available to customers.
15%
I host lane-check events or Car Care Fairs.
3%
Other
15%
I do nothing for Car Care Month.
33%
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Feature Articles
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Source: Aftermarket Business

On the rise in a down economy

Market opportunities help create successful stories
January 18, 2010
By:James E. Guyette

Running a business certainly isn?t easy in these hard times. Yet despite the economic downturn, numerous automotive operations are thriving as they enhance customer service, shift inventory and embark upon innovative marketing strategies.

Source: Aftermarket Business

New repair centers help bridge the customer service gap

February 1, 2009
By:Brian Albright

Dealerships are closing the customer satisfaction gap with non-dealer repair centers on post-warranty maintenance work. According to the J.D. Power and Associates 2008 Service Usage and Retention Study (SURS), customer satisfaction with dealer service has increased slightly among vehicle owners since 2007.

Source: Aftermarket Business

Building a name in the specialty parts business

November 1, 2008
By:Casey Clapper

With a name like Speedway Auto Parts, it's kind of a given that President Bob Joshlin would make performance parts one of the company's "niches." Being located in Indianapolis doesn't hurt either.

Source: Aftermarket Business

Buying American makes and models losing its luster

November 1, 2008

A majority of potential vehicle choices are rejected only after the new-car shopper has actually paid a visit to a dealership and found fault with some aspect of the dealer's operation, according to the J.D. Power and Associates 2008 Escaped Shopper Study, which also affirms what OEM sales figures are already indicating – Asian-made marques are widely viewed as a better buy, especially with rising gasoline prices.

Source: Aftermarket Business

The virtual keys to success

Increasing online training opportunities make it easier for techs to train and learn in the bay
November 1, 2008
By:Tschanen Niederkohr

At the end of the day, one of the last things most technicians want to do is head downtown or across the state for a few hours of training. But it's no secret that training is a key part of a technicians' success in his or her shop.

Source: Aftermarket Business

Finding value at the SEMA show

A few new twists at this specialty event will help attendees learn more than ever
November 1, 2008
By:Mike Seuffert

It's no revelation that the specialty aftermarket has been hit hard by the down economy, as thrifty car owners are spending more to fill their tanks and less on non-essential automotive accessories. Yet in this rapidly changing market, it's more important than ever to stay on top of the new trends and products that will affect the way business is done going into 2009 and beyond, say officials from the Specialty Equipment Market Association (SEMA).

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